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Telesales Consultant - Durban, KZN

Indgro Outsourcing
Full-time
On-site
Durban, South Africa

Introduction

Indgro Outsourcing (Pty) Ltd Trading as Indgro Multi Services Group™ is a multi-services group that combines Human Capital, Cleaning and Outsourcing to provide the best possible tailor-made solutions, geared to suit our Clients' needs in the manufacturing, technological, warehousing, property and waste management industries. We design solutions to fit Human Capital and Industrial Cleaning needs, guaranteeing peace of mind.

Reporting to the Regional Manager, the successful candidate will be required to generate appointments on a national basis by identifying and contacting prospects directly via telephone and other electronic medium, in order to support Business Development initiatives.

Duties & Responsibilities

  • Secure qualified appointments in line with set targets.
  • Proactively follow up on leads generated from canvassing for the Business Development Executives.
  • Use initiative to identify and follow up on opportunities with companies not in the database or CRM of Indgro Outsourcing (Pty) Ltd Trading as Indgro Multi Services Group™.  
  • Use Telesales skills to generate interest in the Product- Service Offering of Indgro Outsourcing (Pty) Ltd Trading as Indgro Multi Services Group™, asking questions to understand prospect requirements and set up appointments for the Business Development Executives. 
  • Calling of prospects to verify details and update contact records. 
  • Advise prospects of new Product- Service Offerings that are relevant to their needs or preferences.
  • Update and present all relevant reporting as and when . 
  • Develop good working relationships with all Indgro Outsourcing (Pty) Ltd Trading as Indgro Multi Services Group™ Company Functions. 
  • To comply with such training as is required and necessary to perform the duties of the position. 

Desired Experience & Qualification

  • Grade 12 (Twelve) certificate.
  • Proven experience as a telesales consultant, consistently meeting set targets and goals.
  • Desirable: At least 2 (Two) years’ experience in the Multi Services, Human Capital and or Cleaning Services industries.
  • Important - Basic sales skills.
  • Proficiency in the MS Office suite.
  • Ability to learn about the Product- Service Offering, their features, benefits and importantly their USP (Unique Selling Points) and have the ability to carry the aforementioned over to a prospects via telephone and electronic medium in order to secure an appointment.
  • High level of persuasion skills, organization, persistence and customer focus with accurate data entry skills, using problem solving capabilities to set up appointments with a high level of energy and product-service knowledge.

Package & Remuneration

  • Basic package.
  • Funeral benefit for immediate family members.
  • Provident Fund contributions which include a savings contribution as well as a Death and Disability benefit.

Interested?

Should you meet the requirements and wish to apply for this position, you are welcome to apply through PNet as well as register on our database as follows:

We are very excited to introduce our Resumé (CV) Builder, allowing you to create your own Resumé (CV). Your details will automatically and immediately be registered on our database. To apply for this position, click here.

Please remember to update your Resumé (CV) if any of the following details have changed:

  • Personal Details, i.e., Marital Status and Contact Details
  • Education, i.e., Additional qualifications obtained or courses completed
  • Employment information

If you do not have the listed qualifications and experience, please do not apply, as you will unfortunately not be considered for this position.  We aim to reply to all applicants; however, it is not always possible due to the high interest in our vacancies.  Therefore, please consider your application unsuccessful if you do not hear from us within 2 (Two) weeks.

Important Notice

Indgro Outsourcing (Pty) Ltd, Trading as Indgro Multi Services Group™ (the Company), is a member of APSO and as such, is bound by the Code of Ethics and Codes of Professional Practice, which include but are not limited to:

  • The Company does not, as an Employment Services Provider, charge, directly or indirectly work seekers (candidates) any fees for services rendered, which is in accordance with Clause 15 of the Employment Service Act 2014.
  • The Company, as Employment Services Provider, further will not discriminate unfairly at any time in the recruitment process regardless of ethnic origin, colour, gender, age, religion, political opinion, nationality, social origin, sexual orientation, or any other distinguishing characteristics within the proviso under the Employment Equity Act.
  • No Promise of Employment:
    Applying for a position at the Company or submitting your CV to the Company is or will NOT construe (express or implied), that the Company or any of its affiliates will guarantee you any position, for any particular period or at any specific compensation or benefit rate.
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