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Customer Service Associate

Careerbox
Full-time
On-site
Durban, South Africa

Introduction

Careerbox-Durban Umhlanga is looking for Customer Service Enthusiasts! to join Telecom Campaign.

We currently recruiting exceptional service agents to support our US international clients and provide professional customer service experience.

Duties & Responsibilities

Technical Support associate are responsible for providing premier support and solutions to customers of Internet service and secure product line. Armed with superior technical knowledge and a passion for customer satisfaction, they provide solutions to customers in a helpful and friendly manner. The Technical Support Representative will handle incoming questions or concerns from both internal and external customers.

Desired Experience & Qualification

Excellent communication

Computer literate 

Clear crim 

Grade 11/ Grade 12/ NQF Level 4

Ability to work rotational shifts (USA Hours)

Minimum of 1 year Contact centre experience

Package & Remuneration

  • Guarenteed Basic Salary + Nightshift Allowance
  • Amazing Incentives
  • Awesome Growth Potential 
  • Exposure to dealing with international customers
  • Access to on-site clinic and Salon
  • Access to on-site counselling
  • Funeral Benefit ( 100% company contribution)

Interested?

Should you meet the above requirements please WhatsApp Nomzamo-0621854877 to Apply!