Retail Store Managers

Our Clients  - Multiple apparel stores require Retail Store Managers to join teams in various areas of South Africa. 

Duties Include:

• Oversee staff activities, provide training, and ensure employees follow store policies.
• Create and manage work schedules to ensure adequate staffing levels during busy and slow periods.
• Evaluate employee performance, provide feedback, and conduct performance reviews.
• Handle complex customer inquiries, complaints, and ensure a high level of customer satisfaction.
• Address and resolve customer issues, sometimes escalating them to higher management if necessary.
• Monitor sales performance and help achieve store sales targets.
• Oversee inventory levels, stock replenishment, and manage stocktake processes.
• Ensure that products are displayed according to company standards to maximize sales.
• Ensure the store is clean, organized, and adheres to health and safety regulations.
• Oversee cash transactions, manage cash registers, and ensure accuracy in financial operations.
• Responsible for opening and closing the store, including securing premises and handling alarm systems.
• Generate and analyze sales reports to inform business decisions.
• Communicate with higher management regarding store performance, challenges, and strategies for improvement.

If you are a retail store manager looking for a new opportunity, we want to hear from you!